June 20, 2014

Endnote Online Outage June 21

There will be an outage due to an upgrade to EndNote Online beginning Sat. June 21,  6 PM PDT for approximately 15 hours ending 9 PM, PDT, Sun. June 22).  This will not affect the desktop versions of EndNote, but can affect syncing to an iPad version of EndNote or exporting from Web of Science to the Online version of EndNote. Export from Web of Science to the desktop version of Endnote will not be affected.

If you use the iPad version of EndNote, you will not be able to download any PDFs stored in EndNote Online during this outage. Please sync your library on your iPad and download any PDFs you wish to access prior to the outage.

If you have any questions, please contact the Kresge Library (858-784-8705), or call EndNote support at 1-800-336-4474 (press 4 for Technical support, then 1 for ResearchSoft products).